2000W Portable Power Station Flashfish

• 3*2000W AC outputs
• 4*USB3.0 ports
• 2*100W USB-C ports
• 2*DC Outputs 13.6V/3A
• 1*13.6V/10A Car Sockets

Highlights

Charge Up in a Flash: Achieve 80% battery capacity in just 60 minutes with UltraFast recharging technology

10-Year Long-Lasting LFP Battery. LFP battery chemistry provides 3000 cycles till it lowers to 80% capacity. That's 6× more cycles than the industry average and more cost-efficient.

Power 99% of Your Household Devices. Run pretty much any of your home appliances with up to 2000W. With 12 outlets, there's space for any device

Return Window and Eligibility

Returns are accepted within 30 days of delivery, provided the following conditions are met:

Items must be returned in new condition only.

Both defective and non-defective products are eligible for return.

Customers must contact us at support@portablepowerhome.com to request return authorization and instructions before returning any item.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery and include the following details:

Your order number

Clear photographs of the item and its packaging

A brief description of the issue

Based on the situation, we will arrange a replacement, exchange, store credit, or full refund.

Refund Process

Once we receive and inspect your return, you will be notified via email about the approval or rejection of your refund.

If approved:

Refunds will be processed to your original method of payment within 7 business days.

A confirmation email will be sent once the refund has been issued.

Late or Missing Refunds

If you have not received your refund:

Recheck your bank or payment account.

Contact your bank or credit card provider—processing times may vary.

If the issue persists, please contact us at support@portablepowerhome.com

Non-Returnable Items

We do not accept returns under the following conditions:

Items marked as final sale or non-returnable

Used, damaged, or worn items not covered by defects

Returns requested after 30 days of delivery

Items sent back without prior authorization

Exchanges

We accept exchanges for eligible items. Please contact us before sending the product back to ensure smooth processing.

Return Address

All returns should be mailed to:
Jinfulai Building, Dabao Road, Baoan Zone, Shenzhen 518000, China

Method & Fees

Return Method: By mail

Return Label: Included in the package, free of charge

Restocking Fee: None

Return Cost: Free return shipping

Refund Period: 7 business days

Cancellation Policy

You may cancel your order within 2 hours of purchase, provided the order has not yet been processed or shipped.

Standard Shipping Handling Time

Order Handling Time: 1–2 business days (Monday–Friday)

Standard Shipping Transit Time

Standard Shipping: 3–7 business days (Monday–Friday)

Total Shipping Time (Handling + Transit)

Standard Shipping: 4–9 business days (Monday–Friday)

Order Cut-Off Time

5:00 PM (GMT-08:00)
Orders placed after this cut-off will be processed on the next business day.

Order Confirmation

After placing your order, you will receive an email confirmation with your order number and details.

Once your order ships, you will receive a shipping confirmation email with a tracking number and link.

You will also receive an email notification upon delivery of your order.

Shipping Carrier

We ship orders within the United States using reliable carriers such as USPS, UPS, and FedEx, depending on your location.

Shipping Locations

We currently ship within the United States only.

Shipping Fee

Standard Shipping: Free shipping on all orders.

No hidden fees, no additional charges.

Lost Packages

If your package is marked as delivered but you have not received it, please:

Verify your shipping address.

Check all possible delivery locations at your residence.

Ask neighbors or family members if they accepted the package.

Contact the courier with your tracking number to initiate a claim.

If your package is officially declared lost, please contact us immediately with your order number. We will either reship your order or issue a refund, based on your preference.

Tracking

After dispatch, a tracking number will be sent to your email.

You may also use our Order Tracking Page to monitor your delivery.

Tracking updates may take up to 24 hours to appear.

Delays

We strive to meet all delivery timelines, but delays may occur due to:

High shipping volumes

Weather conditions

Courier disruptions

If your order has not arrived within the expected timeframe, please contact our support team for assistance.