Payment Policy

At Portable Power Home, we aim to make your shopping experience simple and secure. Please review our payment policy below:

Accepted Payment Method

We currently accept payments exclusively through PayPal.

Why PayPal?

Secure Transactions: PayPal provides advanced encryption to protect your personal and financial information.

Buyer Protection: Purchases made through PayPal are covered under their buyer protection program.

Convenience: You can pay directly using your PayPal balance, linked bank account, or credit/debit card.

Payment Currency

All transactions on our website are processed in USD (United States Dollar).

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with your purchase details. If you do not receive this email, please check your spam or promotions folder, or contact us directly.

Payment Issues

If your PayPal payment is declined or you encounter an error during checkout:

Verify that your PayPal account has sufficient funds or is linked to a valid payment method.

Contact PayPal customer service to resolve account-related issues.

If problems persist, please reach out to our support team at support@portablepowerhome.com

Contact Us

Store Name: Portable Power Home

Trade Name: Shenzhen Tianxiu Import and Export Trade Co., Ltd.

Company Registration No: 91440300MA5FL1XU20

Business Address: Jinfulai Building, Dabao Road, Baoan Zone, Shenzhen 518000, China

Email: support@portablepowerhome.com

Phone: +86 13246629518

Business Hours: 9 Am to 5 Pm (Monday to Friday)

Timezone: (GMT+08:00) China Standard Time (Shanghai)

Order Cut-off Time: 5:00 PM (GMT-08:00)